Useful features of computerized contact management systems:
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They provide quick, easy access to information
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Some disadvantages:
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They are expensive
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The many advantages of these systems usually mean that they are highly beneficial to a salesperson. Some people find it difficult to put all their trust in a computer system, particularly with the horror stories about computers losing all their information, but as long as information is backed up with a decent desk diary there should be little problem.
The efficiency of a good computer data management system allows a salesperson to find the information they need with a few clicks of a mouse.
It is easy to set reminders using such a program. The benefits of setting reminders are clear. When you arrive at work in the morning, all you need to do is sign into your computer to see the reminders you have set for the day. By following up on your reminders you will then be able to set your schedule for the day. There is some debate about the worth of expensive computer data management systems, with many feeling that they are unnecessary in an environment where it is possible to keep information in a paper diary.
However, in a computer system which is linked to a central mainframe, the benefits of the computerized method are clear. It allows you to access your information from any computer in the office (and usually from a personal computer), which is endlessly helpful for the salesperson on the move. Although these systems tend to cost money, their efficiency can see them pay for themselves within a very short time. Although some training is often required, this will have the benefit of getting all of the staff in a company on the same page.
